October 2009
13 posts
“Once you start talking to users, I guarantee you’ll be surprised by what...”
– Paul Graham, “What Startups are Really Like”
“The problem with low-hanging fruit is that it grows back. Fixing major issues...”
– http://twitter.com/AdaptivePath/status/4995553939
The ultimate ways to test your site →
“[M]any of the most compelling usability test insights come not from the elements...”
– From The Myth of Usability Testing by Robert Hoekman Jr.
“Track not only where in the user interface people get stuck, but also how much...”
– Easier data gathering: Techniques of the pros by Dana Chisnell
WatchJoshua Porter on designing for social traction
WatchJesse James Garrett on the state of UX
How to make a research plan
Summary of Chapter 5, “The Research Plan,” from Observing the User Experience by Mike Kuniavsky
The research plan should specify: why you’re doing the research, when you’re going to do it, and how much it will cost.
To clarify your goals, you much know why you’re doing the research and how your results will be implemented.
Why you’re doing the research:...
Three roles of usability test moderators
Short summary of Moderating with Multiple Personalities: 3 Roles for Facilitating Usability Tests by Jared M. Spool. Originally published on Oct 14, 2009
Successful usability test moderators must take on three different personalities during the session.
Priority #1: The Flight Attendant Personality
The flight attendant personality watches out for the participant’s comfort and...
The importance of UX research at Google
Excerpt from The secrets of Google’s design team by Oliver Lindberg
Google has always had the mantra of ‘focus on the user and all else will follow’, so the company puts a significant amount of effort into researching its users. In fact, Au estimates that 30 to 40 per cent of her 200-strong worldwide user experience team is compromised of user researchers.
…...
Dreyfus Model of Skill Acquisition
2009-10-08
From Wikipedia
The Dreyfus Model of Skill Acquisition postulates that when individuals acquire a skill through external instruction, they normally pass through five stages. This model, first proposed by Stuart Dreyfus and Hubert Dreyfus in 1980[1] proposes that the five stages of skill acquisition are: Novice, Advanced beginner, Competent, Proficient and Expert
In the novice stage...
"User Testing Demystified" by Dana Chisnell
Published in A List Apart, 2009-10-06
Highlights:
Every time a person has a great experience with a website, a web app, a gadget, or a service, it’s because a design team made excellent decisions about both design and implementation—decisions based on data about how people use designs. And how can you get that data? Usability testing.
…
Focusing on the behavior you’re interested in...
So this is Daily Meta
This is a place for me to share things that I learn. The goal is to post daily.
So, basically a place for me to take notes. That I let you see.